Shipping & Returns

Shipping Information


Please allow up to 10 business days for your order to process with an additional 3-4 days to be delivered to you. All orders made during a sale are shipped only (pick up is not an option). All orders will be shipped unless being held with a confirmed hair appointment.

Please be sure to check that the billing and shipping address match. Once payment has been submitted, address cannot be changed. 

Credit cards are charged immediately upon completion of your placed order. E-checks are not accepted and will be refunded. All domestic orders are shipped USPS and tracking numbers will be provided. For your safety, signature is required upon delivery.  

Business days are Monday through Friday. (excluding holidays)

We package each product by hand to ensure your order is correct, so we thank you in advance


Return Policy

At Lushmanes, we strive to make every order match your specifications. Please note that Raw Virgin hair comes from various donors, therefore we cannot guarantee that slight variations will not be present in hair texture and color. All hair comes in a natural color and ranges from Dark Brown to Natural Black.

Every order is thoroughly inspected prior to being shipped. Due to the nature of our products, All sales are final.